All products are made to order unless stated otherwise. Please allow 5-10 business days for production. Please email email@example.com for urgent orders so we can discuss options available for you. Ready-to-ship products are shipped on the next business day.
If you are ordering from outside Australia it is possible that your piece may be subject to local tax, customs or import duties.
These costs are the responsibility of the receiver. Please check your country’s international import policies before ordering.
EXCHANGE + REFUND:
I do not accept exchange or refund unless the item is faulty or was sent incorrectly.
If you have ordered wrong size for a silver ring I am happy to resize it free of charge. However you are responsible for the tracked shipping costs to and from me. Please email me to arrange this within 7 days from delivered date.